Terms Of Service
This website is operated by Glow Season. Throughout the site, the terms “we,” “us,” and “our” refer to Glow Season. By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including additional terms and policies referenced here or linked throughout the site.
These Terms apply to all users of the site — including browsers, customers, and contributors of content. Please read them carefully before using our services.
If you do not agree to all the terms and conditions, then you may not access the website or use any services.
We reserve the right to update or modify these Terms at any time by posting updates to this page. It is your responsibility to check for changes. Your continued use of the site means you accept those changes.
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country/state or have permission from a parent or guardian to use our services. You may not use our products for any illegal or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our digital products or content without express written permission from us.
3. Products & Services
Glow Season provides digital products including personalized color analysis, swatch cards, and styling guides. These are delivered via email after your selfie is submitted and your purchase is confirmed.
We do our best to ensure all product descriptions and pricing are accurate, but we reserve the right to make changes at any time without notice.
4. Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders made at our store. We reserve the right to cancel orders if we suspect fraud or error.
5. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, accuracy, or privacy policies of these sites.
6. Digital Delivery
All Glow Season products are digital and delivered via email. No physical product will be shipped. Your personalized kit (color analysis, swatches, PDF guide) will be delivered within 3–5 business days after your photo is submitted.
If you do not receive your delivery, please check your spam/junk folder or contact us.
7. Refund Policy
Due to the digital and personalized nature of our product, all sales are final. However, we proudly offer a Risk-Free Glow Guarantee — if you genuinely follow your analysis and guide and don’t see or feel any improvement, email us at hello@glowseason.co within 14 days and we’ll issue a full refund after a quick review.
8. Disclaimer of Warranties & Limitation of Liability
Our products and services are provided “as is” and “as available.” We do not guarantee results and your experience may vary. Glow Season is not liable for any issues arising from the use of our materials.
9. Contact Us
For questions about these Terms or your order, please contact our support team:
Thank you for choosing Glow Season — we can’t wait for you to experience your most confident self. 💕
— The Glow Season Team